Learning how to self manage will affect how your message is received.. » Learn More
We spend so much time on our words but not on our delivery? » Learn How
Improve your image, improve your performance » Build Your Image
People judge us before they know our skills or experience. » Learn More
Whether your goal is to improve your sales, negotiation or presentation skills, customer service, personal or organizational brand, or develop your leadership skills the same principles apply. Learn how to manage your image by understanding the impact that appearance, physiology and psychology have on how you present yourself and communicate your message while impacting the perceptions of others.
Be inspired to change the way others interact with you while building trust and credibility. Learn the Science of Success!
Telecommunications companies are finding it difficult since their traditional profits are being reduced. We hear it all the time. You want to position yourself as a full service, solutions-based partner and not just a network or hardware provider. Instead, you are pigeonholed along with your competition. What can you do?
With over 25 years experience in technology & telecommunications, Barbara Devine can help develop your team, your managers and your executives.
So, what makes your company stand out? It's certainly not your mortgage rates, mortgage retention, customer loyalty or services provided.
Your business is all about trust. It all comes down to relationship selling and you need to be focused on the strategies that will give you a return on your training investment.
Barbara offers a wealth of experience in corporate sales and communication – use it to develop your front-line sales and service teams.
In the worlds of technology and innovation, change is constant as new manufacturers continuously enter the market with newer and innovative offerings. This puts a lot of pressure on your teams at many levels. So, how do you keep them ahead of the game and feeling confident that they can handle:
The long and the short of it is that we understand your challenges and have some ideas for you. Whether it's working with your HR team to build a solid training program, adding some real-life value to a conference, or running team-specific workshops, we can work with you to help your people develop the professional image you both want.
All across North America, Service Industries are under pressure to offer premium services at minimal cost – which means they need courteous staff that are equipped to create a good first impression and maintain the relationship. Without question, your teams ability to connect with customers is critical for business maintenance and growth.
A stronger, more responsive professional presentation can directly impact your success by:
As a coach and trainer, Barbara's experience is highly relevant in the tough service markets, where soft skills are really all you have to set you apart from others.
How can we help you or your team? Let's find out...with a complimentary consultation.